1. Introduction

At Rishabh ECom, we are committed to ensuring that you are satisfied with your purchase. If you are not fully satisfied, please review our refund and return policy below.

2. Return Eligibility

  • Time Frame: You may request a return within 5 days of receiving your order.
  • Condition: Items must be returned in their original condition, unused, and in the original packaging. Products that are damaged or used will not be accepted.

3. Return Process

  • Request: To initiate a return, please contact us at support@rishabhecom.in with your order number and reason for the return.
  • Shipping: Return shipping costs are the responsibility of the customer unless the return is due to our error.
  • Return Address: Send the item to the following address: Chamarhiya Post Aurangapur Gahdeva, Rasulabad, Kanpur Dehat, 209202

4. Refund Process

  • Processing Time: Refunds will be processed within 7-10 business days after we receive the returned item.
  • Method: Refunds will be issued to the original payment method used for the purchase.
  • Partial Refunds: If items are not returned in their original condition, a partial refund may be issued.

5. Exchanges

  • Exchange Policy: If you wish to exchange an item, please return the original item and place a new order for the desired item.
  • Availability: Exchanges are subject to the availability of the new item.

6. Contact Information

For any questions or assistance, please contact us at support@rishabhecom.in

7. Policy Updates

We may update our return and refund policy periodically. Please review this policy regularly for any changes.